Please see below helpful tips and guidance to get the best out of your desk.
Congratulations on your purchase of a height adjustable desk!
If you need instructions on how to assemble the desk, please see the user manual below:
Video instructions can be found here
If you are looking to connect the desk via bluetooth then head here
Common Error Codes:
E01 – perform rest
E16 – Please turn power off and back on then perform reset
If you experience any power disruptions or power failures to the desk, please perform a reset once power has been restored.
How to perform a reset:
1. Hold DOWN button on desk panel to ensure the columns are retracted to their lower limit (whether it is the fully retracted hard stop or a configured lower limit).
2. Briefly release DOWN.
3. Press and hold DOWN for 5 seconds, wait until all desk movement has stopped, then release.
3.1. If initialisation is successful, columns will do a slight up/down “handshake” movement.
3.2. If you have a desk panel with display, E01 is displayed during this part of the procedure.
Please see below for trouble shooting guide including reset:
If any other error codes are displayed, please contact us for how to resolve at email@example.com